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Late Breaking News about SSA and DHS

Status of SSA cash benefits:
Same as usual whether received through the mail or direct deposit.

Services that are currently suspended:
• Continuing Medical Reviews
• Processing and collection of overpayments
• Requests for BPQY but the person themselves and payees might still be able to request these by phone
• Suspended organizational and individual payee accounting
• Timely progress reviews
• There are many more but these seemed to be the ones that our job candidates on benefits would need to know.
• Providing DIG Diagnostic codes

Need help from SSA: Do everything online because the offices are closed.
Click here to see all the things that can be done online, including reporting wages:

As always, you can call the SSA toll free number 1-800-772-1213
If you need to contact your local office for a dire need situation, please look for the general inquiry telephone number at Social Security Office Locator under “Show Additional Office Information” for the office you select. Please visit our Office Closings and Emergencies page for the latest information about office closings.

Subscribe to SSA updates here:
For those worried about getting information through the mail, including packages: No Concerns at this time.

Important DHS News

SSI beneficiaries and unemployment insurance
Normally the receipt of unemployment insurance payments would be counted as unearned income and reduce the SSI recipient’s cash benefit to zero which would cause them to lose their Medicaid. (1619b only applies if the reason for zero SSI is due to work income) During this crisis, DHS will continue an individual’s Medicaid. The individual should still report wages to SSA through the wage reporting app, by telephone or through the account.

MEPD – DHS will waive premiums and co-pays.
DHS will also pause all dis-enrollments for Iowa’s medical assistance programs.

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